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Bain & Company Help a brother out and like this post so I can dm! Also, would be really grateful if anyone is willing to give me a referral to their firm. I graduate this year and interned in the strategy group at KPMG this summer McKinsey & Company EY-Parthenon Deloitte Strategy& Bain & Company Accenture
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People learn better by fixing their own mistakes/ making the updates themselves 🤷♂️
The key word in consulting is "Ownership"
Get it right the first time
A&M has a valid point. Nearly every PMD has their own vision of how a deck should look, and that vision differs from nearly every other PMD.
This is true regardless of which firm you work for.
Nothing worse than a team member being so ignorant and arrogant to dismiss the teaching moment
You proved my statement, “buddy”
As a manager I’ve noticed that my peers who do this tend to be the people on an ego trip. They think their title has elevated them beyond that work.
Its not laziness or ego at all; rather a teaching moment.
When I was promoted from SA to M I would always fix things myself out of personal pride and the desire to turn over the deliverable.
Shortly after promotion to D, I was told by my P/MD leaders that Im not doing enough to improve the skillet of the junior staff, and was strongly encouraged to leave comments rather than fix it myself
OP, what level are you out of curiosity? Respectfully, this is a gripe I had for a long time until late-SC.
Once I hit M I realized that almost everything should be a “teaching moment.” It’s how we build strong teams.
I doubt it. I hate managing this way. Thanks though
Pro
Just this morning my manager suggested a bunch of minor design changes (font size, color, position of some icons and images)
Like, it would’ve been faster for you to make those changes than type it out..
Have you considered I don’t want to be taught by this person? We have no relationship, it’s some random account I’ll never work on again. I’m just helping as a favor to my actual sm.
I’d be more embarrassed sending a deliverable full of mistakes to my M. You deserve to have your M make you screen share and make the changes live.
I once had a Manager who was somehow lacking basic Excel skills. She didnt review her work and failed to realize her cost models weren't totalling correctly. This would have caused a major issue if published and sent to client in the current state.
I fixed her work the first time, only to have her reintroduce the errors in subsequent iterations.
Step 2 was to leave comments and have her go back and find the source of her errors and correct them. Unfortunately she, like OP here, thought we were just being mean/lazy and ultimately ignored our comments, asking us to fix it if we saw a problem.
Step 3 consisted of the MD and I spending 2 hours screensharing and having her walk us thru the formulas.
Needless to say, the MD and I didnt staff her on future engagements and she ultimately left for another firm.
Biggest pet peeve! If it’s something that you can do then do it… I just call them lazy. If its a teaching moment then teach it. If it’s due soon then fix it your self and then teach it so they are aware on the next go around!
Chief
It’s annoying as f.
But if you are the owner of that deliverable , you make the changes based on feedback- specially if it is a “recommendation “. If it is manager’s deliverable, then they can take over from you and they don’t need to review anything. You hold the pen or you don’t
If I started updating slides on someone’s behalf, I will just take it over from that point. If it is not a teaching moment for you, that recommendation shouldn’t have existed.
Yes, this was supposed to get passed to them at this point. I’m providing SME on it.
Leads have branding requirements for specific accounts or even internal initiatives. Sometimes it’s their own person preference too. Either way, it may be more of a learning moment than you realize for you to remember how they want it styled or the type of language they want to use. It can feel degrading at times I do get it and have had plenty of this thrown at me in the past, but it’s really not worth getting frustrated over. If it’s as easy as you say, just do it. It sounds like an easy win to give them what they want.
Why didn’t you just tell me instead of wasting time writing a post here?
But that would be the point of teaching and learning
I’ve worked with plenty of managers who make inline tweaks and provide more detailed feedback in comments. Literally all the ones I continue to work with do that.
These comments remind me why I can’t wait to go back to industry lol
Sounds like consulting may not be right for you then. Good luck on your next venture!
This isn’t about teaching moments. It’s just version control and best practices. With multiple reviewers there’s no way to know what came from where, keep track of when reviews are finished and responses, clean up etc. Just one person should hold the pen imo unless it truly is an immaterial edit like fixing a typo or something
These were truly immaterial edits; editing the order of examples, removing Oxford commas, etc. I was providing subject matter expertise to their doc. No reason why I needed to copy paste that all in.