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Tata Consultancy I am a manager in Capgemini... have an offer frm TCS. the designation being offered is Assistant Consultant.. 9.8 years experience( 5 yrs with Cap) Even though I am getting a package of 25Lakhs.. it seems like a demotion in designation.. Cg has offered to match upto 23.5 lakhs.. Is it worth moving to TCS on this grade? My primary reason for moving out of Cg is i m bored of beauocracy and WLB at current project. Is it a good idea to still switch with the counter offer from Cg Capgemini Tata Consu
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Proves the point that your team runs an efficient engine. Otherwise it's yet another body shop trying to reduce cost of operation.
Well there are lot of ways to see this. If you are talking about solving more tickets compared to peer. It can be you are working on similar tickets and just increasing the numbers and may be others solving more complex issues. Other can be you are efficient that you can complete more tickets as everyone works in their own pace.
Also only solving more tickets doesn't give any value. Over a period you have to show a decrease in trend else it will be considered there was no root cause or improvement initiative takem by the team.
You are taking about support project ?
There is only one reason really. So that they can show it to client that the team is actually adding some value and client keeps extending the project. Hence, revenue.
Kahna kya chahte ho??
I want to know how is it beneficial to project and management by solving higher number of incidents ?