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You’re a writer. Think of different ways to communicate.
Really depends on the specific situation and your relationship. Sometimes for me explaining what needs to happen is better off framed as what the client or ecd wants versus just me personally. But having an open dialogue about whatever’s not landing or bringing in someone else who can help articulate what is needed.
Why is it about what they want?
Generally it’s about chemistry and toxicity; these things usually can not be fixed, only temporarily repaired. Vote with your feet as my deeply experienced business coach sagely advises.