What does your role look like? Just curious to get a feel for how others' UX research roles are since I don't know another besides in my department.

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HONESTLY……
We have tests like every other month. We’ll do a test for 2-3 days, analyze and present in 2-3 days, and then not too much during the downtime. My job is VERY low-key.

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I guide strategic research in design for an enterprise org. I conduct my own research, mentor more junior uxr, provide training, and consult on projects being conducted by others. I spend a lot of time in meetings related to business side of things these days,! In addition to design and research specific topics. I love it, the day to day is novel and I need that.

Disappointing that’s how. Very low maturity level.

We have no tools. The policy is we build tools for ourselves but in reality that’s just a bunch of crappy half-baked MVP ‘tools’ that are worst than no tools.

Access to customers is very limited, recruitment is hard because we don’t really have a good database to recruit from.

Work is mostly tactical.

A lot of the decision makers lack external experience so they don’t know what good toolstack, good process, good ROI really looks like.

Your happiness highly depends on what team you’re in - if they value your work, you’ll be ok. If they don’t, it will be a struggle.

But you know… my views are my own and don’t represent the company I work for 🙄 (or whatever is the statement we are meant to use when posting on the internet)

Hmm my company is not really mature like big tech companies.

However I do both strategic and tactical research, for strategic research is more about product / service / feature discovery which influences product strategy and what may go on the product roadmap. This allows for more creativity in the methods, and you get to do more workshops and participatory design studies.

Tactical research for when enhancing research features, and doing followup research.

Mostly work with quant / qualitative methods, other people across the org and departments as well as with PMs and designers.

We of course do scrappy research but that's usually if something is urgent and designer or PM might need to know something quickly.

We then do adhoc tasks like do weekly newsletter for PMs about user feedback, and do bi-monthly newsletter for product and research updates for sharing to org.

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Attended multiple first rounds for mphasis(full time - Texas location). But still I didn’t hear any feedbacks from any of the interview panels/consultancy companies. Seems like they are conducting interviews for name sake and letting us to get wait for the results (for more than a month)
Seriously! positions are available? or I don’t know what’s happening around me. It’s frustrating!

What’s the hiring process of Mphasis?

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Any recommendations for certifications, ideally under $1,000? I've seen several but not sure of the quality or the relevance. I'm already working in UX unofficially and have updated my resume but looking to make a switch to user experience research. I think a certification will help me look like a better candidate, aside from giving me more practical knowledge.

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Hi fishes! I have experience more in data analytics, but also tangentially researching employee/customer behavior. Any chance this can crossover into a user research role? Interested in making a switch!

Let’s talk pay!

Our industry is small and it can be difficult to find data. Please share the following:

- Title
- Salary
- Stock options and type
- Years of experience
- Location
- Remote, hybrid, on site

Here is mine:
- Senior UX Researcher
- $146,000
- 6.5 YOE
- San Francisco
- Remote (hybrid optional)

likehelpful

I’m working on transitioning my company (or at least putting it out there) we should get a née employee perks program. Does anyone have recommendations or like theirs? Would love to know!

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