What is the org structure of Salesforce's pro Serv team? How are the teams comprised? How are the projects assigned? What people leadership opportunities are available? Are leaders billable at all?

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Due to a recent reorg not many leadership opportunities. But if you manage to get a leadership opportunity you will have 3-4 folks under you. If you are a Senior Manager or Director in charge of a team you are still billable at 78%. Teams fall under a certain team like finance or pubsec or tech, and then assigned sporadically under that. Projects are assigned to a team and you get a hodge lodge of whoever is available.

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78% is the billable utilization target for the year. People leaders are staffed full-time on (usually just 1) project. I manage 6 people and am considered to have open slots available for additional people to be assigned. Part of comp as a people leader is tied to your team’s billable utilization- you will have 0 visibility/input into their project staffing… other than back channeling to line something up and hoping that it doesn’t get shut down

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