Account Management

Hello All, Can anyone from this group guide me about the Account management job role as I am actively looking for an opportunity, also share any referral for an entry level position...

How long does it take after final rounds of an interview to hear back?

Is Account Manager the same as account executive? What’s the range for an account manager?

I'm an AE applying to Account Supervisor roles. My team told me that unless someone above me leaves from a role in the hierarchy, there will be no internal promotions. We don't get raises at the AE level. 3+ YO… more

What work/materials do you save as part of your Account Service “portfolio”? If you were to leave your agency, what would you want to take with you as examples of your work?

Any classes, podcasts, online training for account management? I’m a newly hired account supervisor and really want to excel at my new company. Any tips on how I can excel as an Account Supervisor at … more

I’m an account manager who moved countries from Asia to canada. I have total 7 years of experience ( 2+ in software development AND 5+ technical sales account Management). My current salary is 48k + commiss… more

How do you hint to a client (who is constantly praising your work) that you would be 1000000% down for them to poach you and save you from the agency misery? Client is in the process of hiring for the… more

I’m looking to start working on some certifications to gain skills and beef up the resume. Does anyone know of a great project management certification program from a reputable institution?

I want to become an Account Manager, but since I have only one year of experience with SAAS I want to know what are the next steps to get to where I want to be. I currently have an entry-level position but … more

Anyone know of any agencies hiring senior account roles for Group account level and above. Not seeing much these days.

How are things over at McCann right now?

Sr. Acct. Supervisor - looking into asking to go part time. Is that even possible in this field? Im a mom of twin boys (1.5yrs) and the hours are just too much! But I would die if I went full time sta… more

Should client relations managers be handling debt collection discussions with clients?

I’m an Account Sup at my agency, with biz dev and client side experience. I’m at a cross roads where I get to pick my next role between a new account or biz dev. I’m considering which path I want to t… more

Can you lose your job if you don’t like the animosity from your creative team and speak up about it ? Genuinely worried I might be disrupting the peace by saying something 🥴 the anxiety is terrible! … more

How Big Are Your Retainers?
What does a “typical” retainer consist of for you as far as number of hours/services? How large is too large? Is there even such a thing?

Hi, fellow Account Community!
I’m looking for a solid, entry level account management boot camp for my new Assistant Account Executive to attend to learn the basics of Account Management. She is brilli… more

I have a few account supervisor interviews lined up - any advice for those who have interviewed for this position or what interviewers look for?

Anyone a SMB account manager? Thoughts on the sector?

Hi everyone! I’m looking for motivated individuals that are interested in earning extra money in the financial services industry. We offer schedule flexibility, free training, high compensation, and h… more

Budget builders — What is your agency’s typical budget percentage split between agency fees and production budget? Are you holding as much as 40% for agency fees?

Sales Team Woes: I work in a small agency and we do not renew retainer contracts, for the most part. We just roll over everything: fees, retainer hours, data within our PMS, etc., each year. This make… more

What vendor do you use for cold direct mail lists?

Hey Guys! Im doing research for a Potential Employment Survey and I’m looking for 3 business managers to answer 3 simple questions:
What is your name?
What is your job title?
What is your starting Salary… more

Why do agencies lose clients?

What are a few crucial goals that every account Director should have for themselves and their team?

Saas

Starting a new Account Director role Monday, returning to the agency world after being client side for a year. Any tips or words of encouragement? I’ve been in the game for 7+ years but still feeling … more

What project management tool do you use to track your projects? Anyone willing to share templates? I’ve been using a combination of the todolist and excel.

Favorite program to create/update your resume in? Word? Google Docs? Pages?

My boss let me know that they’re gearing up for my promotion: why are other GAS salary ranges? I’m around $100k for account supervisor. I received a raise in April about 4%. Looking at NYC area folks.

… more

Best suggestions for someone that needs to pay more attention to detail. Other than double check your info. Any other way that someone can get better at this skill?

They say the golden rule is to wait to put in your two weeks until you get an offer letter. I’ve received a verbal offer & waiting on the letter, but my current job is loading a ton of projects on… more

Anyone on the CS side of GroupM Essence Mediacom? How is it?!?!