Account Management

Our group VP has been encouraging us to share company content on LinkedIn, but now my manager is directly asking me why I haven't liked and shared content from the company's page. Some content is pr… more

How would you define silent layoffs? People at my agency are disappearing and everyone's workload is increasing, and leadership hasn't mentioned a thing.

Tell us a personal or professional highlight of 2023.

Found out I'm getting laid off, could use some words of encouragement.
Every open job on LinkedIn looks like it's already been swamped with applications.

Does anyone have experience going from agency to brand side, and back to agency? Was it relatively easy going back to agency side? Trying to get a read on general sentiment pivoting back and forth

Are 30-60-90 day reviews not a thing anymore? I recently "on boarded" to a new team and I've basically been left to figure everything out on my own with a link to outdated documents.

Would it be appropriate for me to request 30-day feedback from my colleagues? Reason being that my new manager is horrible and is currently under investigation by HR, they’ve been making my life miser… more

My manager wavers between being completely disengaged or totally overwhelmed. I believe this is reflecting negatively on me. How should I go about trying to move to another team without seeming disloy… more

Does anyone have a view on the best software stack for managing projects in design agencies? Setting up projects, Kanban style tasks, resource availability, collaboration etc. We just moved into MSF… more

Do you ever feel like you are perpetually behind in your career? I feel like this sentiment is widespread in advertising. Did we choose the wrong career path?
It feels like everyone outside ad land is… more

Any podcasts to help you be a better account person? Or any other tips? Super new to agency life. Is client side really better?

How do you "manage up" a manager who regularly gives contradicting instructions? I certainly don't want to point back at her own emails to explain why I did what I did, but do I just nee… more

Commission Question: how does your agency approach commission if you split a client with your boss who is a managing director? Does they get a % of organic work you sell? If you take on an older clien… more

Has anyone ever had an AE that straight up doesn’t try or seem to care? How did you handle it?

I’ve done to do lists, the team status calls, daily check-ins, letting go, leaning in, SMART goals, harsh … more

How are you using AI for your account management efforts? Curious how some of you are utilizing AI in such a human-centric center of the industry.

Happy Friday, and happy International Women's Day. I hope you've been able to reflect on the issues facing women, recognize their achievements, and spend time with those important to you.

What’s a reasonable raise to expect when being promoted from SAE making 85k to AS in NYC?

I’m gunning for 110k given the level of responsibility I have on my account already, near-perfect performance … more

Today I learned that the person responsible for my growth and career advancement at my agency does not know that you can filter data in Excel 🙄

I just got a job offer for $85K with non-guaranteed quarterly bonuses of 10%. The bonuses would be dependent on the production growth of the agency and they have paid out 6 of 8 bonuses these past 2 y… more