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A community to discuss the Retail & Hospitality job market, as well as finding, applying for, and interviewing for roles within the industry. Please keep posts relevant to Retail & Hospitality.
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A lot of listings say “fast paced environment” and “wear many hats,” which sounds like code for understaffed. Do you take that as a warning sign or is it just standard wording now?

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I’ve been working at my job for a few months now and it’s my first job too, I just graduated last June and literally I’ve been so burnt out from high school that I’ve taken a gap year to work on mysel… more

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Customer service really humbles you in the most random ways.

A customer asked me a question, I gave them the exact answer, explained it clearly and then they turned around and asked my coworker the same thing 😅

My… more

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Yesterday a newer manager asked me how I stay calm when everything hits at once. I almost laughed because I do not always feel calm, I have just learned to not react out loud. It made me think about h… more

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I have three possible gigs lined up, but they're all just 'possibilities'. I've gotten through one round of interviewing with each place, but haven't heard anything after that from… more

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What are three things you wish you knew before entering the job market?

For me, colleagues aren’t your friends, do my work and go home. The company does not love you.

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I am seeing more and more hospitality listings that mention "shared tips" as a way to justify a lower base hourly rate. In reality, that usually means the house takes a cut or the money gets split… more

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I’m debating between a small local cafe and a big chain hotel. The cafe feels chill but the chain has benefits and maybe growth. For long term stability, which type of place has worked better for you?

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They asked my expected pay during the interview and I lowballed because I didn’t want to lose the job. Now I regret it. Do you share a number first or try to get them to say their range?

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I want to stay in retail and specifically in this store, but I want a change in my responsibilities. I'm currently on constant register coverage, certain opening/closing routines, and endless reco… more

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I think I’m going to get fired today just so the boss can have his son take my position. I’ve been here over 2 years and put a lot into this business but it has taught me some lifelong lessons that I’… more

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I had applied to a job I really wanted. A level up. I thought I did well but eventually didn’t land the job. :( Made me really sad because I thought it was a great fit. I know rejection isn’t personal… more

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When you have started a new job, you kind of view things through rose colored glasses. It’s not until you have been there a few weeks or months to see the true side of things that you realize it’s not… more

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getting super frustrated at my job. it seems like the workers that don’t actually do their job and don’t put effort into anything get more hours compared to the rest of us that keep the bar and gaming… more

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Why do some retail managers act like a "probationary period" is a free pass to treat you like a second-class citizen? I have seen people work their tails off for ninety days only to be let g… more

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Are there any changes that your store leaders have made that made work life better for you? If there's a single reason why you'd rather stay in your store vs look for another opportunity elsew… more

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Hello,
Looking for a new Job.
I am a Procurement and Supply Chain professional with 17+ years in hospitality and restaurant operations. I have supported 45 restaurant and 3 hotel openings, managed $10M… more

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I’m 18 I’ve been working at dollar tree order selecting straight out of highschool for awhile now making 22.50 around 9 months now and I’ve only recently been switched to a new position not a raise ei… more

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A customer just gave me a Starbucks gift card and asked me to get a hot chocolate for myself. She said it was because she only gets to shop because we're working through the winter madness. Such a… more

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I’ve worked front desk, night shifts, even covered housekeeping when we were short at a downtown hotel. I thought grinding in every department would fast-track me to supervisor. Instead, I’m still “reliable staff… more

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Applied online to five chain stores and never heard back, but when I walked in and asked for a manager I got an interview on the spot. Is in person still the better move or just luck?

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Being a teenager trying to get a job right now is genuinely hell. I’ve literally applied to every single business in town and it always ends the same way. They get me halfway through the process and t… more

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No one prepares you for the hardships of working in retail. Today, as I stand in my store looking out the window and seeing the blizzard of 2026 coming down, I really wish I could be at home drinking … more

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I have an online live interview for a retail sales associate at Kohl’s! Can anyone who’s done an online live interview for Kohl’s let me know what it’s like? And what questions do they ask? Thank you … more

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If you live on the East Coast and there’s a snowstorm, are you required to go into work? I know in the southern states like Texas if they even talk about snow, you will have a snow day in companies wi… more

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Hello everyone,
I have worked across multiple departments at Marriott International, including Front Desk, Night Audit, Room Attendant, M Club, and AYS, to gain a full understanding of hotel operations… more

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To what extent do you consider co workers friends? Do you allow for that boundary to blend? I prefer to keep personal life and work separate and avoid hanging out with colleagues. It’s only in special… more

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Most corporate retail training videos are completely disconnected from reality. They show a calm, smiling customer asking a polite question, but in the real world, you are dealing with three people shouting… more

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I stayed an hour late finishing a project because I did not trust it would be handled the way I wanted if I left it. No one asked me to, and no one probably even noticed. Driving home, I realized I am… more

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One of the nicest parts of working in hospitality is that random super kind guest who just treats you like a normal human.

They say thank you, smile, maybe crack a small joke nothing huge, just basic kindness. But… more

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Any jobs in north Wales near Rhyl I'm 18 with my own transport and have a years worth of experience working on a burger van

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Four months into my retail role, I applied for a team lead opening they encouraged us to chase. I prepped after shifts, felt hopeful. A week later my shifts vanished, then came a short message saying … more

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I drove past my old store this week and felt that weird pull in my chest. Not because I want the job back, but because there were good people there and familiar routines. I used to think leaving meant… more

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Ive been working a retail job for about 4 months, but my boss suddenly dmed me saying that im fired essentially. No 1 weeks notice or anything, just "we are not continuing your employment at ___… more

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A year ago I walked out of retail for the final time. I remember sitting in my car after thinking I might regret it. I was nervous about leaving what I knew. A year later I can honestly say it was wor… more

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I just saw a shop manager post a rant on LinkedIn about how "nobody wants to work anymore" because he had three no-shows for interviews. Maybe if the posting listed a living wage instead of compet… more

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When I was working at a big retail chain, they opened up a role and told everyone to apply. People actually took it seriously updating resumes, prepping for interviews. Felt like a real fair shot. Then the job ended up going… more

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My resume has mostly short retail stints because of school and moving. I worry it looks unreliable even though I left on good terms. How do you explain short stays without hurting your chances?

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Hi guys,

I’ve applied for a job at the Lego store near me as an asm. I’m excited that I have now been called and have an in person interview in the store! My only concern is that I’d be going on my lunch break so I can’t dre… more

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Honestly, whenever a customer starts with “I know it’s not your fault, BUT…” you already know a whole speech is coming 😅

Still a tiny part of you feels a bit relieved, because at least they’re not directly blaming you. The… more

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