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Try employing some of the tips here, and if your firm has any knowledge management sources, do some digging around as well to see how others might have approached it
https://hbr.org/2016/11/how-to-write-email-with-military-precision
“Please advise” or “what are your recommendations” are phrases you can use. I would include what options you’ve already explored. Tip for emailing leadership is to NOT have long emails/paragraphs, keep it short or have a bulleted list and include the BLUF.
Main things to cover are 1) what is the problem and 2) what do you want them to do as a result of reading your email.
Cover those clearly upfront then add any additional information about the problem, potential solutions, etc
Also list out all options you’ve tried and why they don’t work. Save a lot of time.
Keep it brief
Be clear on what you're asking for (e.g. advice, a meeting, referral, time, permission, approval)
Tell them your problem
Tell them what you tried so far and what you're doing now that your stuck
Be brief
Draft the email and what are some of the key elements I should cover and covey in that email?
Thank you all for your input!😊