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Where did you hear about these cases?
Online forums and hearsay to be honest mostly. I don’t know anyone personally with a recent experience.
Anytime I tell someone my parents are coming via air India, they are wrinkle their noses lol.
Also, the latest reviews in this forum seem terrible!
Air India is not the best honestly but their business will definitely be better than economy. Travelled economy with them a long time back, hope they have improved by now.
I did NY-DEL long time back and Germany -DEL before covid. Both were ok.
Pro
Online forums are always but exaggerating. I travelled air India like 4 years ago in economy. I heard bad reviews prior but I honestly did not find it that bad. Of course it’s not like emirates but I paid $800+ for the ticket as opposed to $1100+ for emirates
There are so many better products than Air India