As a product photographer, I’m met with challenges all the time, but one of my pet peeves is when product development creates a new product, enter the product into the system, sales goes out and sells the item and you NEVER get notified of these new product designs or color additions. Then, you receive an email from a retailer asking for images/copy info and you look like an idiot because you have no idea what they are talking about.

Is this normal within the industry?

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I don't know if it's normal, but you'll hear of things like that happening. People just go about their work and don't communicate, or they communicate but it all breaks down at some point. And it can also be a budgetary thing, someone decided they had enough photos and didn't care about any variations that followed.

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