Client approves overages on set then changes their mind after the session and refuses to pay the overages. Agency had to pay for the overages....

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Did you not get it in writing on set? That's so shady of the client!

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Well at least it's not the vendor having to eat the cost from their smaller bottom line.

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Everyone wants to say Samsung lol

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Oh yes had it in writing, head of account tried to fight for it for 2 weeks but let’s face it they are afraid to lose the client so they didn’t push that hard and the agency paid thousands in overages to the vendors. Client is an OEM. I’m sure you can guess who.....

likesmart

Telecom client?

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Pretty sure I know the OEM over in the OC. Shot in the dark, but my money Mitsubishi. Heard nothing but horror stories over the last 8ish months. Seems like everyone from client to product on the agency side is in a flat spin

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Gold star. I hear everyone is dropping like flies and the marketing manager prides herself on being mean to everyone

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Damn...how much?

Who's the client?

That should have been brought to the attention of the highest level servicing the account to handle. I hope you didn't just say OK.

This is one of the only reasons that accounts are on shoot. It’s their job to have contracts and signatures. As much as I hate my pharma time I learned a lot

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