CSR question - I have been accumulating points for years and following a Covid travel lull will finally be using my points. I was annoyed AF to learn that I can’t use my points to book a hotel room through the Luxury Hotel & Resorts collection (and thereby get the benefits that come with, including the free breakfast credit for two and $100 property credit). I was stuck booking the regular way through the Chase portal. When my husband and I used his Platinum to book… see comments

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Venture X is the new move

likesmart

Yea transfer your points to partners.. hyatt is max value

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Do NOT use the LHRC. Rates are terrible and usually highly inflated. I’d recommend using a travel agent to book multiple nights at a time for luxury properties (Hyatt Prive, Four Seasons preferred partner, etc). No additional booking fees and the agent can guarantee a room upgrade, property credit, free breakfast, etc.

helpful

Our honeymoon, we used points AND got the benefits. This makes me want to ditch the CSR. We like luxury hotels. Only thing I’m intrigued about are the new airport lounges supposedly coming. Any other reasons to keep it?

Can you convert points to cash and then book for the benefits? Or is that prohibitively costly?

You used your points to book through Expedia or CXloyalty instead of converting to cash at the same rate through Pay Yourself Back and then booking. The difference is that Amex has a travel agency and Chase contracts theirs so they can't give you unrelated benefits

I dumped CSR recently for the Venture X. Pretty legit card with Priority pass plus Capital One lounges. Happy to refer!

Is the upside to Venture X that you get 2x on everything? Otherwise just seems to be competing with Amex Platinum and CSR?

Yea, except hotel. I do everything through my Marriott CC

Transferring points is highly likely to get you better value than redeeming through the portal. Hyatt can be great, as can airlines for international first and business class redemptions.

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