{ "media_type": "text", "post_content": "Delta leg 1 got delayed, missed connection, now on red eye 7 hours from now, Delta won't let me in their lounge free as a courtesy (Platinum); red eye won't let me choose Comfort; CSR PP not valid", "post_id": "57dc8bc1a293590f00c5d28a", "reply_count": 9, "vote_count": 0, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Delta leg 1 got delayed, missed connection, now on red eye 7 hours from now, Delta won't let me in their lounge free as a courtesy (Platinum); red eye won't let me choose Comfort; CSR PP not valid

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The only valid complaint is the last one. Why isn't it valid?

Delta lounges at MAny airports are not part of the PP program. I think that's true for United too though. There's no winning. None of these are valid complaints to policy makers but shitty customer service for loyal customers.

Oh that's the problem? That's true for all of the big 3. What airport is this?

Pay for a day pass at the Delta lounge

^^that's what I ended up doing

I wish they let us book with CSR, 7hr delay would score you hotel up to $500 per night

Wait are there other PP eligible lounges there's almost one in every airport I've been to. Go online and check that maybe?

What credit card did you use? You might be able to get trip delay $$$

Corp AMEX

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