Does anyone have AI in their business and if so do you like it and does it for you ?

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I'm honestly a little puzzled about that, to be honest. We supposedly have incorporated AI into some functions, but I'm not sure exactly what the AI does. Because I'm skeptical (okay, cynical) about computer and software vendors in general, I wonder if what's being called AI are really just more traditional smart functions. In other words, I think I have a general understanding of what AI is, and I'm not sure that what's being sold as AI is really that, or if it's more just branding.

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