For Customer Success Managers out there. I would like to know the following:

- How many clients do you currently manage?
- How many clients would you say is your comfortable threshold?
- What service do you provide?
- Average turnaround time for your service?
- How much is your process automated and and how much do you do yourself?

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I think CS roles can vary based on the industry, niche, type of clients - there really isn't a blanket way of working. You'll also find massive differences in tech if it's startup SaaS vs established tech companies. The number of clients you have will vary depending on what software you're working on. Process can't really be automated as you're directly working with clients to help them get integrated with the system and gain value. It's pretty hands-on I'd say

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