Greetings everyone!

I am waiting to hear back from TIAA but before I accept the offer, I have a few questions. I applied as a Financial Consultant. I am transitioning from a role in education to finance. I am very confused as I have some questions.

Will I be only selling products all day? I know it is a call center job but will they make me do more of a sales person job? I have heard there are good opportunities once I obtain certs and finish training. Is that true? Please HELP this newbie!!!

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TIAA (Teachers Insurance and Annuity Association) is largely an insurance company cosplaying as an advisory firm.
As someone who moved from education to an FA, having a salary while you gain experience is a big deal, but you will likely be asked to sell, and you will also want to be ready to jump to a Fiduciary role in a different company in a few years if you are going into this to be an advisor.
I started at a company where we did wrap accounts, but avoided being a fiduciary at all costs and it was so awkward. Telling people they could do this or that, only to have them ask what I would do or what I think and having to dance around the question was painful. It also would often lead to "if we are making the decision, what do we need you for?"

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kind of odd you don't know the role you applied for. I wouldn't expect to hear back from them.

The position is about meeting with participants to provide counseling on primarily their employer plan for the most part. There is a sales factor in trying to bring in assets however not so much selling product. As an FC you are focused on employer retirement plans. Performance is measured by number of client meetings, planning sessions, assets. We are fuduciaries and also can be education only. This depends in the meeting and if a recommendation is made. Its not a big deal if you are always acting in their best interest. Its a great job if you love talking and helping clients. The training and support for the FCs is excellent. There is some frustration when it comes to operations when things go wrong or you need help with a transaction. The job is better for new hires if you are located at one of the hubs. Its a tough learning curb for external hires. Its institutional plans not brokerage retail. A lot more complicated than IRAs and annuities. All new hires say it takes a year to feel confident. Also how are you planning on transitioning from education to finance? This job is more about client relationships than finance. You may want to look at a finance dept that's more about accounting and financial reporting. Good luck.

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