Hello! Anyone have any experience with ADP WorkforceNow? We were about to sign with Paycom, and move away from ADP, (who only does our payroll right now, no other services), but it seems WFN has come a long way in the last year or so. Can anyone offer feedback? Appreciate it!

like
Posting as :
works at
You are currently posting as works at

I would encourage to look at other options before signing with Paycom. We use Paycom at a 500 employee agency and we’ve had issue after issue beginning during our implementation 3 yrs ago. Their sales team is incredible and sold us on capabilities they do not have. We’ve also had issues with file feeds and connections with all of our other platforms and it’s caused tons of manual work for us. Also worth noting, is our customer support from Paycom used to be strong, but we think they’ve grown so fast that their client service reps are juggling too many clients and just can’t keep up with the volume. We can barely get ours to take a call from us. It’s gone downhill significantly in the past year. Maybe if you are one of their enterprise clients you’ll get a better level of support. We’ve had to get two levels of mgmt involved and we’ve switched reps a few times.

I’ve used ADP in the past, so have members of my team and so has our finance team and we’d like to make the switch when we have bandwidth for an implementation, likely next year.

I would encourage you to consider ADP or something else before finalizing with Paycom. Good luck.

likehelpful

Go with Paycom. ADP Workforce Now is complete garbage. Paycom isn’t perfect. I implemented it 3 years ago and it does almost everything we need. Service is much better than ADP.

I have used ADP with my previous employer as my current employer uses Paychex. I actually can say that I miss ADP. To me, everything flowed well rather than being so click happy like Paychex. ADP just seemed like a good fit for the industry I was in. The only thing I did not like about ADP was that every few months they would have updates, almost to make the layout ‘prettier’. However, it wasn’t a big update that would have you looking for things.

Hope that helps but good luck.

I disagree with the comments that WFN is garbage. I feel that's a bit harsh. I have used WFN for about a year and a half and used ADP Vantage in the past. ADP has improved by leaps and bounds in the last few years. I feel that it is pretty intuitive, but I also have a knack for navigating systems and reporting. I build out simple guides (ADP provides guides as well) for my new managers/hires and anytime we launch a new utility (i.e. performance management ). We use it for payroll, time and attendance, benefits management, performance and comp, goal setting, SmartCompliance and they do all of our tax filings as well. I have had positive interactions when I call in for help and our payroll account manager is great (but I know there are some bad ones out there). Our employees find it very easy to use as well and we provide them guidance to make sure they get the most out of it. With any system, it's going to depend on your business needs and how you work within a system. If ADP isn't working for you, then it may be worth switching to a new system, but you could explore your pain points with your account rep and see if there are some other utilities that would be helpful or learning opportunities that would elevate your skills in the current system before making the leap to something new that you have to completely relearn.

Related Posts

can anyone tell me what is the work policy in S & P Gurgaon ? is it hybrid model or wfh?

Can anyone share what is the working mode for now in Both KPMG India and KPMG Global ? WFH / WFO / Hybrid - if Hybrid how many days work from office ?

like

Has anyone ever had any luck applying for a hybrid job and convincing them to let you work fully remote? I'm seeing a lot of hybrid postings for my role but not a lot of fully remote ones.

like

Larsen & Toubro Infotech In HCL if I am from Kolkata and my base location they gave as Noida,after starting working on project do i need to move to noida or I can work from home? (Got an offer from HCL) HCL Technologies Tata Consultancy Infosys Cognizant Larsen & Toubro Infotech

Anyone else frustrated by colleagues abusing WFH? I was hoping COVID would show that we’re capable of working from home as an option, but partners are getting annoyed that people are doing things like grocery shopping and getting their oil changed in the middle of the workday.

likefunny

Novartis is providing permanent WFH, is this true?

For those of you, who work for companies that want to return to in-person work from fall, are you planning to change jobs for a full-time/mostly remote option? I feel my company in financial services tech is thinking backwards, and that I need to move asap.

like

I'm a software engineer, and I've been working remotely for my entire career. I love the flexibility and autonomy that remote work gives me, but there have definitely been times when it's been hard to feel like I'm on an even playing field with my colleagues in the office.

like

Who’s working away from home remotely? What’s your setup?

likehelpful

Kuch tareef kardo deloitte india ki .. I have heard so much negative that there is no wfb here .. planning to join this. Apart from salary what else benefits we get here like shift allowance and what about hikes ?

like

I heard that California had a WBS to cover Internet bills during WFH. Is there such a WBS for Colorado? Thank you!

like

What are your strategies for completing work efficiently? How do you figure out how long projects should take? A consistent piece of feedback on my yearly reviews has been that I over-bill & spend too much time on assignments. It’s something I actively work on, but I still have no concrete sense of how long I should spend on basic tasks (e.g., drafting a motion to dismiss). My firm is right to expect that I manage my time better as a mid-level associate. WFH has made my time management worse.

like

Hi Guys,
Could someone explain the wfh allowance component? Its strange i didn't receive it in my first month salary but 2nd month after joining! I guess it's a one time thing.

Post Photo
like

Have NYC-based employers with hybrid schedule been lenient for office workers? In light of crime trends, pandemic, work-life priorities, I'm trying to assess if taking a hybrid NYC job (as someone working remotely from NJ now) is worth the headache. Potential new employer says 3 days in a week, but during my interview process, I only met with one person who was in the office during my Zoom interview.

like

Hi, I've recently got selected to IBM GBS, and my husband working for PSU I am from Andhrapradesh and IBM location is Chennai. I've 1year baby. Due to this I can't relocate to Chennai. Is there anyway to handle this like working remotely from my home ? Will IBM allows me to do like that. ? IBM Infosys Tata Consultancy Accenture Amazon

like

I know it is not fashion related, but do you guys have any recommendations on ergonomic chair to buy for home office? Been dealing with some lower back pain while working/studying from home

like

Can we expect a permanent wfh option?

like

If you had permanent WFH where would you work out of?

like

More Posts

Has anyone found success with products to help with eyelid elasticity? 28F and experiencing a lot of wrinkling/ skin sagging on top eyelids. It may be genetics but I admit that I have not been especially kind to them over the years in the way that I apply/ remove makeup (trying to be more gentle now). Have tried retinoids product that are specific to eyelids but that doesn’t seem to help/ just dries them out

like

Anyone else feel like Adderall is ruining your skin? I definitely don’t want to stop taking it but I need some coping strategies!

like

What’s your regular beauty ritual, and what’s your monthly spend on it?

like

Does anyone or their small business need any writing or social media help? Would love to get some side income in this economy while helping the community.

like

Best month to find an apartment? Currently a nomad working abroad so want to strategically time my move back to NYC. Lived here for 5 years but always stuck in the summer rental cycle

like

My client has a very casual dress code. Any recommendations for a casual blue blazer?

I do prosecution and am looking to lateral. Does anyone have recommendations on firms to consider, or ones to avoid? I’m flexible on location.

like

Everyone is getting their offer letters and here I am sitting and thinking what should I do 🤣

like

The wife, baby and I are moving to Greenville SC in the spring.

Would love to hear anyone’s experiences about the city and where you’d suggest we start our house search!

like

This is just GOLD.

Post Photo
likefunnyuplifting

Hello fishes 🐟 Capgemini is hiring for Below postion, If you need a referral

DM ME 💯✉️✅

Post Photo
like

Hey Folks can anyone tell me what hike we can expect from Senior 2 Year 1 to year 2 as progression in Ey gds in coming incremental cycle.

like

Curious to know how closely you (creatives) work with your strategy/ planning counterparts. What is the dynamic you share?

like

Is anyone in Experience Strategy/Transformation in the Netherlands willing to chat about a referral?

I am planning a move there from Canada throughout the summer (and eligible to work there)

Happy to provide more information

likehelpful

Hey Guys,
How is HCL DRYice (product division)
Are there any extra benefits of joining it, in comparison to HCL Technologies?

like

Hello! I’m a 25 yo male looking for a roommate to rent a 2b2b in downtown/uptown Dallas in June. Dm if you’re interested! Thanks!

like

Any good gaming ETF ?

like

Associates - Care to share your rough budgets (income, spousal income/family support, rent, monthly spending, student loan payments, savings, etc.)?

like

Additional Posts in Human Resources

How do your hrbp team members divvy work? Which functions are centrally handled?

like

Does PHR certification help in India, as this is globally recognised how much valuable is this currently in indian job market.

Do we got some good offers or its another certificate just to add to CV after so much of investment & time I don't want to get this wasted !!

Need suggestions ??

Is this legal? My spouses company just decided to change their comp structure for account managers. It was base + comm, now it’s commission only but nothing changed, OT commission is the same, didn’t get more points, just took away the base pay and said work harder basically. So now they have to worker harder to get $50k they were already making. (Not a decision based on employee performance, they’ve been crushing it. I think the company is just trying to save money they overspent else where)

like

Hello Are they any other HR licenses that are as valuable as the SHRM and HRCI ?

like

Really struggling with attrition right now and we seem to be a cycle of countering people, trying to keep governance but being reactive! Any ideas on a reward strategy which enables us to be flexible when we need it but retain a degree of control so it doesn’t get out of control?

like

Had a phone screen Wednesday then first interview Friday last week. I feel like it went well. I sent thank you notes to everyone. When should i follow up for the next step?

like

What would you do if your boss started cherry picking your successful projects and trying to take them over? Keep in mind, this new boss has had 8 months to get acclimated and has not brought anything new to the table. Strategizing how to deal with this.

likehelpful

Our company is considering offering 401K employer match. We are about 200 employees venture backed company. We have about 60% participation mostly the non HCEs and only some key employees contribute. We always pass top heavy test and wpassed the 2019 ADP/ACP test. We are aggressively hiring and project there will be increase in participation, particularly if we offer the match. Given this information would it make sense to continue with a traditional 401k plan or go with safe Harbor plan?

like

SPHR exam- has anyone ever been “randomly selected” for an application audit? This just happened to me and the sheer amount of effort that is going to go into collecting all the documents almost makes me not want to follow through. Since I didn’t finish undergrad, they’re asking for a copy of my high school diploma or transcript and that itself is going to be an absolute nightmare to get hold of. Guess I’m not really looking for a solution here, just venting.

like

I just saw a stat on SHRM that best in class orgs have $1,100 per employee budget for HR (including all HR FTE’s, systems, etc) this seems unreal. Is anyone willing to share how they develop their HR budget? And what’s included?

like

Has anyone ever gone through the interview process at Citi for HR roles? I have a question

like

My company has grown from 50 to 200, and my impact as an HR leader needs to grow from IC activities (recruiter, hr ops person) to.....hr leader. Any tips on doing that (and doing it well?)

like

Anyone else manually tracking EE bonus/relo? We use ADP and the payroll process is very cumbersome. Looking for better ways to track this or possibly automate. Curious to hear how some folks are approaching this.

like

I’m looking to carve out my career in HR. I have 2 years in a dedicated HR Coordinator role (essentially with Generalist duties) and 5+ years in senior level hospitality management. I’m interested in getting my PHR or getting a certificate in data analytics with business/HR focus. Thoughts on next steps?

like

Hello everyone! My co-worker and I are preparing for the SHRM certification exam and Hoping to take it in December. I’m looking to purchase the SHRM learning system books from someone that has already taken the exam this year. Can someone point me in the right direction?

like

Question: an employee was asked by his boss for same day turn around on responses/deliverables on a days he requested PTO. He completed the work. The manager wants to know if she can still deduct PTO time for the days requested, even though he completed work on those days. Help.

So someone I know asked HR about a boot policy. When he found out that there wasn’t one, but his boss said there was (who gave the guys $ for boots and the claimed it on his expense reimbursements as something else) the boss got mad at him for askingHR (and in trouble for the expense reimbursements) and then 2 days later laid off my friend. There appears to be no notice of bad performance and this person always was the first person on the job site ready to work. Thoughts?

like

I am in the process of finishing up my MBA but considering also getting my SPHR or PHR cert. Is it even worth it or a waste of time and money?

like

I’m currently working in a DEI role but have some interest in switching to Employee Relations. Anyone in ER that can share pros/cons of the field?

like

What KPIs do you give upper management to set hiring expectations for senior tech talent? What tools do you use to calculate/track applicants vs recruiters screens and submissions vs HM interviews which lead to offers?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal