Had a tough interaction with a patient today that made me rethink how I communicate. They seemed frustrated, and I wasn’t sure if I wasn’t clear enough or if they were just having a bad day. I’ve been reflecting on my approach—was I too rushed, or did I not explain things in a way that resonated? I’ve been considering asking for feedback more often. Does anyone use patient surveys or peer reviews to get feedback on communication skills? How do you improve patient interactions and know you’re really connecting with them?

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