Has anyone else ever had to deal with *that* person in the office? I had a particularly challenging interaction earlier this week – I had a colleague who kept interrupting me while I was trying to explain something and then got really impatient when I couldn't immediately drop everything to help them with their urgent (to them) request. I was just wondering how you all typically handle those situations while still keeping things professional.

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Not always easy, but I do try to be understanding and put myself in their shoes. Even when it isn’t actually an important or urgent task, it feels like that to them at the moment. As far as interrupting, I try to give them some time to talk, after that, I just ask them to give me a minute to talk/explain and then they can follow up if needed.

I usually just give them time to talk themselves out. There's no point trying to get a word in when they're on a tangent, and if you do, they're not going to take the time to process it any way. As far as the request goes, that's their problem. I help out when I can, but I'm not going to risk my productivity slipping because of their poor planning.

Or the one who always has to have the last word.

If someone keeps interrupting, I sometimes just stop talking and wait for them to finish. That awkward silence can do wonders. And if they demand immediate help, I go with something like, "Of course I can help, but I need a moment to wrap this up first." It keeps things professional while making it clear I’m not just dropping everything.

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