Has anyone filed an HR complaint about their client? The business I work on is notorious for bad client behavior, and we work with a ton of partners who have filed complaints but no one at my company has done this yet. … curious if it’s worth doing, or if I should just jump ship at this point.

like
Posting as :
works at
You are currently posting as works at

I was so tempted to do this. We had a sociopathic client that was unnecessarily mean and disrespectful. I have been trying to find the right contact and obviously we are ready to fire them as clients as well.

like

If your partners couldn’t do much about it, very little chance HR could or would. Asking agency HRs to do something with a rough client would be like using lil sticky mousetraps to trap a fat rat.

Just move jobs if it’s too much.

likefunny

This is not an HR issue. It’s a business issue. You are relatively junior and need air cover. I’ll bet your company doesn’t want to lose you - so tell someone really senior that you’re getting anxiety - and that you’re desperately hoping to move off the account. Flag that it’s urgent - you will happily spend 4 weeks to transition - ( there’s always someone with a very strong constitution who is impervious to mean clients). The rest is up to them. Most good agencies have a senior partner who will have a tough convo with the client if it’s impacting employee health.

like

@marketingdirector1, you’re right and I think the first client convo would be with the actual client contact, not with their bosses. Agencies will always look for a win win. Only if things can’t be improved over time in a way that is fair, respectful and palatable, would it be elevated. But at some point, the most desired agencies are willing to lose clients if continued bad behavior impacts agency employee morale. Always a last resort and lots of steps in between designed to help - but you’re right that it is a small industry and reputations (of clients) actually count. I can’t tell you how many agencies have resigned business for this issue and I know of at least two companies in the past that struggled to get the the best agencies to accept an RFP due to their reputation. Of course what one agency employee finds intolerable, another agency employee might thrive so 9 times out of ten the hope is that a change in account leadership or in junior support will solve the issue. Always two sides to a story. Important to dialogue and get to the issue!

like

I would talk to HR at least, even if they might not be able to do anything to impact another company maybe there are conversations that could be had or arrangements.

@senior account executive - did this get resolved? Did things get better for you?

I wanted to for sexual harassment but reported to my boss and they laid me off first. FILE. Document.

Related Posts

With regards to learning, future opportunities, and transferable skills, which one is a better next step? Solution Consultant or Project Manager?

like

Serious billing question - if during the course of the day, you first receive an email from Client A at say 11:10am and you read it, you then respond to it at 12:20pm. You get another email at 2pm from Client A and respond immediately. The next email comes in at 4pm, you read it and respond only at 4:30pm. None of the email responses take more than 3-5mins. You are working on matters for other clients at all other times during the day. How much are you billing for Client A?

like
like

Anyone have any leads on any open Project Manager roles that are 100% remote? Looking for a change of pace - Thanks 🙏

like

Hi All,

I heard that wellsfargo , Hyderabad is Hiring now for many candidates for A specific project . Any one from Wellsfargo, please provide me reference to me to join the company for KYC process.

How is the manager role of Deloitte India for analytics and cognitive practice? Anybody from this practice who can help me on this decision please. How is wlb, I know mine is going to be client facing and that I would be expected to do more that just project work but does that mean I would have to work on getting projects for practice or how it will be?

likeuplifting

Hey Accenture India any openings for java, i have around 9+ yrs of experience and currently working as project manager at CTS, I am an ex employee of Accenture.

Weird question for those that have experienced combat and work in consulting

What's more taxing, a combat deployment or a stressful project?

like

What is project specific BGC in TCS?

like

I’m new to the firm. My third project my manager was very hands off. He’s wants to have a discussion with me about my performance. He did not give me any support to work with; even when I asked! And my direct manager agrees with him, but it was my third week. What to do? I feel like I’m going to say something crazy. Any advice?

Is there an appropriate way to turn down an assignment because it is non-billable? Two of the partners I work for keep asking me to write client bulletins and articles with them, which is great, but now I’m starting to worry about meeting my billable hours requirement.

like

Been asked to present my current client’s plan and PCA in second interview for a role. Am I being over cautious by not feeling comfortable with this?

like

Anybody who recently got H1b stamping done and was asked for a client letter ? Anyone working at Deloitte or any other Consulting firm! Urgent

like

Hi Fishes, How is DNB ASA (Norway based banking project) support project at TCS? I meant to ask how is the work pressure in this project and if there is any night shift in this project? If yes, how often the production support engineer do night shift here in this project?

like
like

Can we change project in Capgemini?

Hi Team,
I have worked in a project for more than 1.5 years now for a non scripting tool. Feel no learning and skill enhancement here.Can I get my project changed. QA Automation. Will there be any consequences if I do so?

I'm a scrum master with 18 years of experience in testing, business analysis and project management. Currently in FIS india. What's my possible ctc if I want to switch jobs now and are there any companies I can try for a full wfh option? Current ctc 18 LPA

Hi, I am looking to be referred into some top consulting firms. I am a Project Coordinator at Nielsen with 1 YOE. I have applied thru various job portals but the application does not seem to be viewed or going forward. Would be really helpful if my fellow fishes can refer me. I will be happy to discuss further on this and share my CV. Have a good day!

like

Can someone refer me in Accenture. I am currently working as Process Leader with 9 years of experience in project management and process management.

like

More Posts

If anyone would like a referral to Guidehouse I’d be happy to help!

like

Do you guys feel like Biden is actually the cause of the unemployment rate being down? In 18 states where the rate is down significantly, 15 of them are run by republicans... just saying. Everyone's praising him for bringing the economy back but I'm still unemployed...and the cost of living is more pricey than ever.

like

IT Audit staff position available in Denver. DM me if interested

like

Hi All,
How's the job security at Accenture as such? I know that last year, they sacked people ruthlessly and now are facing a resource crunch. Also that they mandatorily place poor performers in PIP.

But how is it in general? Should I perform as per expectation, can I be relaxed about the job security aspect or do you always need to be on your toes?

like

Hi all,

There is guy living near my place and i find him really attractive. And sometimes I come across him in the gym. But I'm not sure if he likes me or not. How to handle this situation?
Any suggestions?

like

Hi Fishes,

I want to set up a small business in Rajasthan (remote area) for my father, I don’t want him to leave home and stay with family.

Can you please give some ideas on what can be setup for consistent long term profit and also setup cost is not that high.
Thanks in advance.

What is the average salary of recruiting coordinator??

like

Welcome to our pre-k inclusive classroom. Even with 8 students, and only face to face for 4 hours, we struggle. We struggle being heard through our masks. We struggle with social distancing. We struggle as we find ourselves constantly reminding students to keep their masks on. We struggle to keep them engaged and to teach. One thing we do not struggle with- building connections and showing out love for each child.

Post Photo
like

I have been talking to a recruiter for a little over a month about a position. I let her know out the gate that I really wasn’t looking to change jobs, but she just kept wanting to continuing the conversation. I didn’t have 2 interviews with the hiring coming and they know that I am not really looking to make a switch. They are now working on an offer letter and I know they’re going to offer me more money. I’m having my annual review this week. Any advice on how to handle a) job offer b) review?

like

Here’s another dish great with beer. Dakgangjeong: Korean Sweet and Spicy Fried Chicken Wings

Tiny Happy Kitchen recipe link in comments.

Post Photo
like

Hi Fishes, need help.
I recently switched a company 3 months back in India. Now I have got an interview coming up from a company for Dublin Ireland location. What should I respond, if the interviewer asks, why I am leaving my current company in just 3 months.

Need acceptable responses in such situations. Thanks in advance.

like

When talking about salary, do you usually say your base or TC?

like

please help me how to apply performance test engineer jobs in nagarro please let me know

like

Looking for good book recommendations for my Kindle. No genre specially open to anything!

like

I’m making 55k in Chicago. Am I underpaid?

helpfulfunny

Conduct annual performance reviews with your kids and let them know their status in the family is at stake. There’s no feeling in the world that compares to seeing an 8 year old kid on a PIP turn it around and earn an invitation to come back next year.

funnylike

Both my grandparents died within the last few years (husband/wife) and now the siblings (including my dad) need to divide up the remaining estate. My dad is the oldest and has been the primary caretaker for both of his parents, who lived to their late 80’s/early 90’s and his disabled sister. He also manages an apartment building for the family. Now the youngest brother wants to do a bunch of auditing of accounts and is ready to take my dad to court. I’m like, you had 15+ years to get (cont)

like

I rearrange my home office several times a year. Idk why but every 4 months I need to change it up. Anyone else do this?

like
like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal