I am curious as to how Big4 is using AI to reduce compliance hours. I get how it is used for research, run some quick queries but how is it being used to take less time to prepare a return?

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Beyond the ancient method of using OCR technology to pull the numbers directly off specific tax forms into predetermined lines in the tax software, AI is super helpful for more complex calculations where you have to pull in data across many documents to determine the input for the tax return. For example, taxpayer sold home - drop HUD statement from purchase/sale and their shoebox of improvment receipts into AI along with any relevant context, it can summarize the gain/loss on the sale in an instant (with reasoning and sources to help fact check), which used to take a significant amount of time for a staff person to do.

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Scarcity of management/reviewers willing to do their job is a separate issue from AI

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