I have a staff that recently became certified and a few seniors struggling to pass started mistreating this staff. Staff doesn’t do great work but I can tell some of this recent harsh criticism is related. It’s throwing off teamwork and creating some conflict. I’m struggling to not appear to be taking sides with anything I say. Advice?

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Tell the seniors to cut it out? seems easy. this happened to me when i was a staff and that's what the manager did

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If the criticism they are getting is excessively harsh and the cause is obvious as OP said. You tell the seniors to cut it out. Pretty easy as pointed out above

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Taking sides? Be a leader and tell the seniors to stop right now—their behavior is totally wrong. You as a manager should coach them (so hopefully they understand that their behavior is inappropriate) and congratulate the staff. There is no two sides on this one.

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I don’t get why more staff and seniors don’t have their cpa. It’s the norm now to not have it and every time I inquire about it’s always an excuse. “I don’t have time” is my favorite one. Neither did anyone else that passed and we found time somehow.

I don’t get it. Laziness.

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Yet they still manage to do the work??? Maybe it's not as necessary as you say

likesmart

Grow some and be a leader.

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USDA. Certified. Lean.

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One of my senior is just studying for the exam. Ever since this person started, the work activity has been low. It’s more load falls on me and other staffs. If this person passes all, the promotion and reward is for this person. Meanwhile everyone else has to deal with a low productivity coworker. Was this fair to the other senior staffs? I get it where they came from. At the same time, you should encourage them to get in their own paths of the certification.

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This isn’t middle school. If intervening were to make the bullying worse the people (who are bullying) should be fired.

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What if the seniors are pointing out valid mistakes (that they wouldn't normally care about)? How can you prove that's bullying? Yes, you know what's really going on, but it's easy to deny.

My favorite one is that it is useless. Cuz it kinda is. All it tells anyone is that you took time to take a test on the exact same information you were already tested on.

If you are in tax or audit I agree not too many other certs give much value but in other areas, other certs are valued. CPA value feels like it is eroding outside of tax and audit. If it wasn’t for the requirement to sign off on returns and audits, what value does it have?

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I actually agree with the concern about taking sides. Unfortunately, intervening to stop bullying can sometimes make the bullying worse. If the criticisms are valid (even if overblown), there's not a lot you can do.

Depending on the context, if it fits in naturally with another conversation, you can simply mention to them that they too can pass the exams. They don't need to envy someone when they can literally have what (s)he has. The door is open! Walk through!

That's so disheartening. I know when I was studying/taking exams I kept it quiet except for my understanding boss (i was industry but he encouraged me to study during lunch and gave me the day of the exam off to make sure I was ready to go - I appreciate his support immensely). When I passed, I got appreciative remarks from almost everyone, except one of the ones who had "tried" and said they make the exam too hard. I had little life for the 16 months I was taking exams. It was miserable, but I did it. I would NEVER judge someone else for their journey or giving up or how hard or easy it was for them. Such a personal journey.

I would just tell them to knock it off, although easier said than done.

This is a common phenomenon in the work place when some staff "unprofessionally" feel threatened when they have a smart junior staff. Unstead of encouraging them to realise their full potential for the good of the firm, they stifle them for their own personal myopic gains. I call such staff "employed competitors or parasites" due to their unprofessional style.

Most unfortunately, many you people have lost their bright careers and or future because, behaviours like this kill their steam and enthusiasm to work. At the macro level, it is the world that loses.

There are seniors who only see their roles as power to abuse, neglect the more important role of grooming young and smart talents for the greater good of the structure...

Such senior staff are too backward to recognise that these smart juniors are more of assets than threats, both to and the organisation.

I can understand your confliction, given the high volume of assigments weighing down on the team. However, the right question is whose side do you take when you ignore the situation in favour of the seniors because they can temporarily work faster? Rhetoric.

Attitudes like these lead to small albeit temporary gains to the seniors and a big loss to the firm (and the bigger society) when the smart ones get scared out in favour of bullies with very short visions.
Again I ask, if the seniors have very short visions, what future does the firm have?

Thanks.

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