I picked up a 2nd job working at a car rental @ the airport and we have signs everywhere notifying guests to have their ID & key ready to be checked out by the attendant @ the exit gate, cause the QR scanner is down.
The other day this guy pulls up, lifts up the paper over the scanner to scan the QR on his phone.
I said sir, there is a sign that says it’s down, what are you doing?
He replied “I don’t have time to read notes.”
Then got mad, cause I shook my head @ his dumb …
😑

likefunny
Posting as :
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Even if a system is foolproof there's always some fool who will come along and have to test it. It never fails. I like the "I don't have time..." excuse. I've heard versions of that and it's like, come on, you're not that busy, you're just clueless.

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Clueless is right lol then get mad when they look stupid for doing or saying stupid stuff.

My favourite, from WAY back in the day. I even did a skit about it. Busy Saturday night (incredibly busy) in an industry where everyone must provide ID. Person at the counter is searching for her ID, cannot find it. Guy behind her is huffing and puffing, what is taking so long, look at this, why is it so slow.

Woman FINALLY finds her ID, I get her checked out, guy steps up, "about time", he huffs. Yes sir, do you have your ID?

Deer in the headlights look, as he pats his pockets, looking for ID.

Gee, when you were getting all irritated about things taking so long, maybe that would have been a good time to, I don't know, FIND YOUR ID!!!

likefunny

Of course he did not, lol. He had time to come all the way to pick up the car but not to read the notice. Classic entitled behavior.

like

You do have to think like a customer in this kind of situation. I’ve learned that no matter how many signs you put up someone is still going to miss it. Better to just let people know as they come . Not sure why the scanner is down but I would say put that to the top of the priority list as of now

like

They won’t read it, even if it’s in their face lol just fix it

likefunny

“Wow, some people really skip reading instructions and act shocked when it backfires. Patience tested for sure.”

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