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I love how there's consistently one Deloitte person making the troll barometer a thing. I need to buy you a beer
I fly Delta because that's the only nonstop to DTW from LAX. I hate UA though my family's used them for years. To me they're nothing better than a budget airline (probably because I never had status). It is what it is. Honestly just get over it and deal with more pressing matters in your life. Reconsider your happiness. Ask if you've been a good partner. Are you saving enough for retirement?
#sobrave
M1- guess you skipped not being an asshole 101 training
Guys. The bottom line is that this is not a situation where it is necessary to resort to violent. Please test your argument against this bottom line. This is not a question of who did it and whether this man is mentally ill.
What gets me is how the fuck can you prioritize an employee over a paying customer in any situation?
Man you pro united fan boy trolls are out in full force. If only they had you in their PR group
For the idiots defending united here... you guys are mindless tools who've been institutionalized to believe that corporate policy is always right. United knew the flight was overbooked for hours if not days... did they notify any customers ahead of time? they have inside access to their flight schedules, seat availability, other airlines info... did they try to book more expensive tickets on other airlines for their employees that took the customers' seats? United was thinking about profit and their costs even as they made the mistake. The man had a confirmed seat and was seated. They seated everyone even though they knew they were overbooked in the hopes of being able to meet takeoff time to avoid penalties from the FAA and airport. It upsets me that educated and experienced people like us refuse to understand corporate social responsibility... if noise isn't made, this and other issues just gets brushed under the rug and becomes a "online complaint made on their website"... i emplore us to put ourselves in this man's shoes and ask the questions. If I put myself in united's shoes I would have done the right thing and not try to cover my own @ss.
I booked a United flight this morning to Tampa for Memorial Day. They won with the price.
👹👹👹👹👹
Yeah that's literally the reality of travel. It's not a right, and it's under the contract by which we travel. If you don't like it, fly another airline and vote with your patronage. If you think you have a guaranteed right to travel however you want just because you "paid for" it, you should reread the constitution. I don't even fly with United but you guys are acting like the biggest bunch of outrage-band wagoners I've ever seen in my life. Leave your entitled attitude at home; lean into the reality of the world and realize that shit happens. I fucking hate this industry sometimes.
P2. So I can assume it would be ok to beat your dad up when he refuse to give up a confirmed seats on a airplane which will lead to more than12 hours of delay and missing of a work day.
@pwc1 no but United could have easily deescalated instead of calling the police. They may not have knocked the guy out but are just as culpable in my mind.
Damn @p2 why you gotta be so aggressive. UA showed a lack of empathy and human decency as did the officers. I'd do the same thing as your dad: I'd get the fuck off so I don't get my face smashed into the armrest. I got a flabby gut too so I don't want that showing up trending on twitter. But I'd be pissed AF at UA for making me get off. It's their shitty planning that caused this. And I'd ask for a shit load of vouchers and complain till I'm blue in the face.
^p2 saw you under every united post. Did united pay you to troll here? What do you mean air travel has limitations? So that the product and service that customers paid for can be revoked anytime?🌚
Better question- how did he make it back onto the plane?! Lol
The police were brutal, but the company doesn't get off the hook for a whole mess of policies that honestly we've all known are awful, and the setup yesterday is all the worst elements of it stacked against UA. It probably could have happened with any airline, but here we are. The least UA could've done now is put out a semidecent apology. The second least is to get their shit together. We have all these consulting designed process improvements to avoid things like booting too many customers and reducing employee deadheads. Time to get on the UA proposals!!
@p2 of course United is responsible and culpable. They went against their stated customer and bumped people after the flight had boarded. An incident is far more likely to occur at that point. They had several other options including raising offer, deboarding after it became clear no volunteers, or using a car service and driving their staff. And yes I disapprove of their actions for very specific reasons, so I'll choose to give my business to another airline.
He wouldn't get beat up because he'd comply, get off the plane, and vote with his dollars to hop onto another airline you minimizing prick. It's easy to reduce this to UA's fault but take this up as one of your case studies and fucking figure out there's other factors at hand like the passenger's noncompliance.
That'll show them!