If senior leadership is genuinely open to feedback, this is something many of us have been noticing.
Is anyone else feeling that the Chapter Lead role is slowly turning into a resource-shuffling as per their wish and convenience function rather than a mentorship role?
Instead of enabling squads, it often feels like people are being moved across tasks, pushed to extend hours, and sometimes expected to work weekends.
Curious if others are seeing the same impact on work culture
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The Chapter Lead role was introduced to guide people in their skill sets and support their growth within squads. But in reality, in many teams, it feels very different. Instead of mentoring and enabling their own squads, resources are constantly being shuffled across squads to meet convenience demands. People barely get time to focus on their own squad responsibilities before being moved to something else.

This creates a culture where people are expected to stretch endlessly, extending work hours, switching contexts constantly, and sometimes being pushed to work over weekends. Over time, it starts feeling less like a structured product organization and more like a service-based manpower model where resources are simply moved wherever needed.

Weekend work pressure is especially concerning. Even when policies discourage it, there is often an unspoken expectation that people should be available. It slowly destroys work culture because employees are treated as if they must always be online, without considering their personal time or work-life balance.
At the same time, layoffs sometimes appear random, while many contributors are already stretched thin. Instead of continuously adding layers of managerial roles or structures that don't function as intended, maybe it's time to reassess whether these systems are actually helping teams perform better.

One improvement could be implementing transparent working-hours tracking. If someone is consistently working beyond normal shift hours—say, more than 10 hours a day—it should trigger a discussion. What work is causing the overload? Why can it not be completed within standard hours? Why is weekend work required?

Some organizations like HSBC use similar visibility systems, which create accountability on both sides. Employees are expected to work responsibly during their shift hours, but managers also cannot continuously push teams beyond reasonable limits without justification.

Such transparency would reduce misuse of authority and create a healthier environment for both employees and the company.

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