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There does seem to be a disconnect between store management and corporate management. Or maybe it just appears that way from my vantage point a little lower down the ladder. It used to be that people at the top had come up through the ranks, and I'm not convinced that still applies. So a lot of people at the top have no idea how things really operate, and they're not inclined to listen or learn.
I am really sorry to hear that OP. It sucks that places do not treat their employees how they should and then those employees end up leaving. I would definitely recommend looking for something else if you are not being treated right there. There are places out there that will treat you much better.