My client was pretty racist this morning on a call and I’m just not sure how to deal. My brother and mom were talking loudly in the background as I joined a zoom call (couldn’t yet mute it) and my brother responds to my mom with an idiom from our native language (I’m indigenous). My client then asks what language and once I respond he starts asking if I’m related to people who skinned heads and dancing and asking if he was doing the rain dance correctly. I responded that I don’t know a rain cont

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Report it to the partner or whoever is heading the engagement. That’s terrible behavior and the client contact should be switched.

likesmart

Yes it included I am not that type of person. I like to handle these conversations myself so they know I won’t put up with it. I refuse to be disrespected or be subjected to racist comments. People can’t just say anything they want. This is not 1950.

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Yep, you have a duty to report this. Our leadership has a duty to look out for our people as well as just making the client happy. Discrimination and harassment are areas where the firm leadership can and should act.

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Wow...just wow

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Agree with E1. Work with your engagement leader. Lots of factors go into how best it’s addressed. It should not be ignored but you going it alone isn’t likely setting up for the best outcome.

This is unacceptable. Don’t hesitate to report to your manager exactly what happened. And make sure they follow back up with you on the actions taken. If nothing happens, go to HR

If you feel uncomfortable with this client now, don't force yourself to do the project. Report what happened and ask to be rolled off. Your own emotional wellbeing matters and you shouldn't be forced to suffer through an uncomfortable situation regardless of what the outcome for him is.

I don’t understand from your note what exactly he was saying and asking - something about the dance?- but have you considered he may have wanted to learn and understand your culture by asking those questions? Assume positive intent is one rule that I try to follow.

Your client sounds like Trump or Michael Scott

Don’t disrespect Michael G. Scott like that

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HR complaint from your lawyer. Screw talking it out, that doesn’t mean squat to a racist. Get that cash and send him to the unemployment line. 💰

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