My coworker always comes to me for tech help. It was flattering at first, now it's eating up my time. How do I set boundaries without seeming unhelpful?

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“I can help but I need to get X done first. I’ll check in with you at (time that is hours away) to see if you still need me but in the meantime you can try google, IT ticket, other options, etc” then don’t give into any “it will only take a sec” nonsense. Just repeat when it would work for you and other resource options.

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Encourage her to reach out to IT for add’tl support

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