Think mastering the art of pre-meeting small talk is very underrated skill….

likefunny
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“should we get into it?” makes me the bad guy.

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*Pulls an “allllrighty” out of pocket *

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Leave it to the account people

likesmart

Compliment anyone on the call for anything distinct/noticeable

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Ooo nice one

No I think it’s an overrated skill.

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I figured it out. i give this to all of the juniors and interns to help them learn the ropes:

1. Pivot from the Weather
Ditch the generic "How's everyone doing?" prompts. Instead, throw out easy, low-stakes questions to get people talking:
The Lunch Check: "What's everyone's go-to, quick fuel-up meal when you're staring down a tight deadline?"
The Weekend Reset: "Did anyone actually manage to unplug this weekend, or did you just stare at your phone thinking about spreadsheets?"
The Travel Ask: (For out-of-town clients) "If I have exactly one meal in your city, what's the absolute mandatory spot?"
2. Match the Energy & "Yes, And"
Read the room: If the client logs on looking exhausted, don't hit them with toxic positivity. Keep it grounded: "Looks like it's been one of those mornings. Let's keep this breezy."
Build on it: If someone mentions a bad cup of coffee, don't just say "Bummer." Say, "Honestly, a bad coffee can derail a whole Tuesday. What went wrong?"

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CD1, exactly. It might as well say, “You’re right to call that out. It’s on me.”

This is why I join 2 min late lol

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Oh to be a manager…

Bit cloudy, but weekend looks good

How was the weekend ?
“Too short”

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I had one weekly status where this guy always threw in some terrible dad joke. It was agonizing.

Small talk is the death of me.

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