This is my first normal 9-5 office/insurance related job. One thing though and I’m honestly embarrassed to admit… I have never had a work email before and every time my boss or a coworker emails me my heart sinks… I do not know nor understand proper email etiquette or if there is any? got no idea what CC is pls help me not embarrassed myself. If you have any advice for me moving forward in this type of environment pls send it my way… my favorite part is being able to dress up everyday 😍 TY

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Posting as :
works at
You are currently posting as works at

My response is not meant as an insult. I am not sure which generation you belong to whether you are a boomer etc... but any information you seek on any topic is on YouTube and a quick search on Google too so please do yourself a favor and save yourself from embarrassment and seek the necessary knowledge in order to maintain your job. Email is one of the most used form of communication in a workplace so it's very important for you to gain this knowledge asap. Like the saying goes - give a man a fish, he eats for a day; teach a man to fish he eats for a lifetime. Good luck.
Here's the meaning of cc from Google:

cc email meaning

In email, "cc" stands for carbon copy. It's a way to send a copy of an email to additional recipients while making their inclusion visible to everyone else on the email thread. This differs from Bcc, which stands for blind carbon copy and hides the extra recipients from others.

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Download Grammarly and pay for the Pro version. It will help you rewrite your emails with greater fluency, and you can even choose the tone. It's 100% worth the price!

I also recommend watching videos on youtube on. how to navigate Outlook, which I'm assuming is what you're using. If you have responses that you frequently use, save them either in "Quick Parts" or as signatures, or you can simply save them in Notes. This will save you time with repetitive requests. Good luck, and remember to give yourself grace!

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Also, match the tone of your boss and coworkers you respect. Steal their phrases. Avoid emojis. Avoid weird fonts, backgrounds, or any font color other than black. No gifs/memes. Start your emails with “Hi xxx” or “Good morning / Good afternoon”. Sign off with “Thanks, (your name)”. If a company-wide email is sent, never hit “reply all”, just send what you need to the person directly. I bet Reddit would have some good answers for you.

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Congratulations on the new position. Like everyone said youtube and Google will be your friend. If you’re job offers LinkedIn learning, that's even better, you can also look up email etiquette there as well. I agree with Program Manager 1, match their tone in the email. No emojis, weird fonts or colors and don't reply all. You got this and good luck.

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