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Argue it through your travel group. Otherwise, Southwest should give you a future credit. They won’t reimburse the 1k though, bc they would have gotten a much better rate
They are only required to eventually get you from point A to point B. Guessing all the flights are overbooked which explains the several day delay. They should refund, not credit you for the cost of the SWA ticket and maybe give you some miles
Good example of the value of a premium credit card like Sapphire Reserve. Travel insurance on the card would have covered the excess cost (anything over what you originally paid) for the $1k ticket. Airline just has to offer up next flight or refund, no other recourse.
Did they not offer to reschedule you on a different flight? I’m betting that is all their contract of carriage states they will do. You’re like out the 1k
Why cancelled? What does “forced” mean here? Surely you could have waited for a rescheduled flight?
Forced - no flights for 48 hours, no travel assistance from SW. I could’ve made the 10 hour drive.
They’ll refund, but that’s it. Disadvantage to booking with an LCC. As M1 suggested, see if your CC has travel insurance