What are some narratives or tricks of the trade that you use to reclaim lost time for work done that is not billable??

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So if you’re talking about doing secretarial work like photocopying or getting correspondence/pleading/discovery out, you eat that time.

However, if you’re doing work that you’re having a hard time defining its billing import, these have not led me astray: Analysis of X issue in preparation for Y, plan and prepare for (some inevitable event/potential dispositive motion) through review of docket (Ie correspondence file, some other large amalgamation of information), etc. If you’re thinking about the file, or working on it in a manner that moves it forward, shift your billing mentality to explain how the work you did was legal and assists client/carrier.

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No one wants to spill the beans 🤔. . .

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Something horrible is probably going to happen to me for asking this question but I have to ask.
Can an attorney be told what to bill? I have always thought and been taught to bill my actual time and that it would be cut if necessary. This is normal right?

You are really asking two questions here. As a Sr associate I instruct my Jr associates to bill what it actually takes them to account for the time they work. As time goes on and they start to learn it changes a bit. There are some tasks that shouldn’t take an excess amount of time. Then there are tasks times that the Client will never pay that much for. So sometimes I suggest setting the goal of getting it done in that amount of time. There are ways to re-capture that excess time you spent into another task for that file. I often rely on the Analyze X in preparation of Y. I hope this helps a bit.

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