What are some tricks you’ve learned to make working with very new CDs a little bit easier for the both of you? They seem to be learning on the job, and I’d like to help if I can.

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Ask for expectations of what they want and how they like things presented to them. Like for some CDs, they just wanted half page write ups and a key image. Others, they wanted more fleshed-out ideas and put together decks.

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Just walk in and say “Let me help you with this. All my ideas are good but this one is the best. You’re welcome”

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