What are the main steps for onboarding new clients?

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Walking them through an onboarding deck that includes the following, assuming you’re the AOR:

- Agency background
- Any external partners they may need to collab with
- your team’s Org chart
- outline of any previous and current campaigns
- outline of the brand strategy, outlining any strategic decisions that they should know about
- list of projects that have been completed for the year (include thumbnails)
- list of projects in process & ones that are coming up
- ensure they know who the principle point of agency contact is for each project they may be involved with

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