What’s the most effective way to train 200+ Staff on new technology or system releases? What do big companies do?

My thoughts are to build a community where Staff can talk and answer each other’s questions through MS Teams, but can that really be done effectively?

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Build a community, and host weekly drop-in help sessions with a dedicated trainer for several months. Issues that can't be solved by the community during the week are solved live with the dedicated trainer at the weekly drop-in.

Separately, have someone responsible for monitoring the community, answering simple questions quickly, and documenting all the solutions from the community and the weekly drop-ins into a wiki.

This is a pretty successful format I've seen/brought into several companies.

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