The thing I struggle with the most on a project is being able to quickly understand the business process of the clients across different industries. Any tips or resources I can use to improve that?

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APQC publishes cross-industry and industry specific process maps (called PCF - process classification framework). These can be very helpful to understand back-office functions (fin, hr) as well as more specific value chain and customer-facing processes

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Really helpful. Thanks

I set a rule for myself that I read at least one news article about the client from google for initial days of the project (like 20 days). It’s been helpful so far.

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Agree. Google alerts can be great for this as well. Set alerts for company, specific topics, senior clients, etc

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