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Hi All. I have offers from MobiKwik and Target for the role of Data Engineer.
Which organisation should I go fo?r. Please consider factors like job security, work quality and learning, WL balance and office culture.
They're both offering similar CTC and location is preferable in case of MobiKwik. My YoE is 3.
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What’s an Engagement Manager?
Hows the onsite situation in LTI?
Anyone in dental sales?
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I just tried to remember that people feel helpless and when they feel helpless they get frustrated. And I can understand their frustration, because I've dealt with large, faceless corporations that don't seem to care and it can be frustrating. Some days it's harder to have empathy than others, though.
You are right. A lot of times it is the corporation who makes people frustated. I had a customer last week complaining about how many times he had to call to resolve a simple issue. So in these situations, I understand their frustation.
There are as many reasons people get frustrated as their are people getting frustrated. The secret is to not take it personally. And yes, it is easier said than done. How do I do it? I'll let you know when I figure it out. ;)
Many times, it has nothing to do with the frustrating situation. They had a fight with their SO, they got yelled at at work themselves, their boss wrote them up, they hate their daughter's new boyfriend. And if it IS the situation, they are frustrated that they are explaining the exact same issue to their fourth person, they are mad at themself for doing something stupid, they know they are in the wrong but think they can bluster through the issue and make it someone else's issue.
Like I said, as many reasons why they are frustrated as their are frustrated customers.
Not always as well as I would like to think I do. I try (and sometimes fail) to realise that it's not about me, it's not me they are mad at.Occasionally (not often enough), I can even change their entire day just by doing what I can to fix their issue.
Sorry, but that's all I have. Just ignore their rants, and do what you can to help.
Rising Star
I’ve been there. Some people hear what they want, not what you’re saying. I just stay calm, repeat the facts, and remind myself—it’s not personal, it’s patience training.
You are right. These interactions are test of your patience.