Why is there a discrepancy in the data shown in the Delta app for “seats remaining” in the upgrade screen and the actual seats remaining? Gate agent said I’m first in line but full, app says 2 open.

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A person can buy a seat without actually selecting the seat. This happens more often than you think. What you are seeing on the app are unassigned seats which are different from unsold seats. A better indicator is if you try to book a ticket on that flight, you can see how many seats are for sale.

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Delta blocks two seats next to each other in comfort+ on every flight. It’s for parents who get separated from kids, etc. So they will unlock before boarding and you will likely get the aisle seat if you’re #1

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