With AI becoming more and more common, what do you think the future of account management will look like? It doesn’t have to be just AI wise, I’m mostly curious on how you think account management will evolve in the next 5,10,15 years.

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Personally, I think AI will handle more of the repetitive tasks (data entry, forecasting, even some client communication) but relationships will still be key. Account managers will need to be more strategic, focusing on problem-solving and personalized service. In 10-15 years, it’ll be less about transactions and more about partnerships!

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Honestly I hope that’s how it is! I won’t lie, I hate data entry and would much rather spend time on relationship building and collaborating!

Very interested to see how it will change. I think there will be a lot more AI driven data sets, predications, and better modeling. Also will place more importance on us to be creative problem solvers and tailor specific methods of relationship building for each client. Whatever AI makes easier I believe something else will be made, maybe not harder, but be of more importance anyways.

That’s a very interesting perspective! Crazy that we need to figure out how we will stand out from technilogy.

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