Zscaler - Sr Manager Product Support -EST/PST

(Qualifications)

8+ years support manager experience, Escalation management experience

Min 4 years' experience as Support Engineer supporting networking or web security products

Working knowledge of networking and security products and enterprise network infrastructure

Networking Experience - VPN technologies such as IPSec and VPN clients (SSL/TLS, VPNs, Firewall, and IDS/IPS) Knowledge of protocols such as HTTP, SMTP, FTP, and DNS

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