Jobs in Retail & Hospitality

Honestly, whenever a customer starts with “I know it’s not your fault, BUT…” you already know a whole speech is coming 😅

Still a tiny part of you feels a bit relieved, because at least they’re not directly blaming you. The… more

I got an offer fast, like same day, which makes me wonder if they’re desperate because turnover is bad. Do you see quick offers as a good sign or a red flag?

A guest arrived six hours early and asked, ‘Any chance the room is ready?’ I did the polite keyboard tap like I was negotiating with the system. How do you say no nicely when the answer is very no?

Yesterday I watched someone get passed over for a promotion again, even though they trained half the team. The feedback was that they just needed more visibility. It made me realize how much of moving… more

Going into spring/summer, do you anticipate that the job market will get any better? It improved slightly around that time last year, but there’s no telling about this year

Someone needs to look at EVS management team. Those are some very unprofessional people, they talk to you like anything, no respect, you can be the same age as them, talk to people using racial slurs … more

Can you tell me why a company reposts an old job over and over again for 6 months? I interviewed at this company months ago and they’re still posting the job as new. I get that they didn’t choose me b… more

How long is a reasonable period of training to give a brand new manager? I’d say two weeks of training, side by side with them is sufficient. What do you think?

I need to vent. Does anyone else deal with parents who think you don't amount to much because you 'only work in retail'? I personally love that my job, the people I work with, and the fact… more

We had a corporate visit today and suddenly everything turned into a dog and pony show. Extra cleaning, borrowed fixtures, leadership hovering everywhere. The store looked perfect for about three hour… more

I saw a posting for a “junior floor lead” asking for 3 years of management experience. It’s a mall store, not a Fortune 500. Then in the interview, they barely asked about sales. Just “Are you positive? Can you handle energy… more

I'm on year 2 of the very first job I've ever had, and I like it so far. However, when I think of 'growth', I don't know if I should try to jump shops or stay. I have no other expe… more

Why is every entry level retail role asking for two years of experience now? I saw a posting for a basic stockroom assistant that required a history in high volume logistics and three professional reference… more

Had an interview where they focused more on personality questions than actual skills. Felt like they just wanted someone “friendly.” Do places really hire mostly on vibe over experience?

How do you feel about being on teams calls that are not productive. On my teams daily calls their employees waste so much time asking the same questions.

I know there are a few apps that specializes in shift work for retail and hospitality jobs. I am wondering if there is one for executives, or mgmt jobs. It would be nice if there could be an app or we… more

Customer service teaches you that some people will argue about a policy even after you show them the policy, and point to the exact line.

You break it down in simple terms. You even try the “let me see what I can … more

I once saw this happen at a job and it really stuck with me.
Someone who’d been there for years got passed over for promotion, and the job went to a fresh grad. Then management asked the same senior person to train the new h… more

I feel like after the pandemic, hotel event jobs want candidates with a blend of logistics and digital promotion. If you're solid on ops but not so great on the tech side, how did you break in? I&… more

The "family" energy in some restaurant job ads is a massive red flag. Usually, it just means they expect you to cover shifts for free or stay three hours late because we are all in this together. I woul… more

Some applications ask for open availability including nights and weekends, but then only offer 12 hours a week. How are you supposed to work a second job with that? Do you still apply or skip those li… more

Anyone else getting ghosted after applying for jobs or after an interview? Tell me I'm not the only one going through this.

How are you managing staffing shortages without burning out your strongest team members? I'm in a really difficult situation where the job openings are not getting filled up in over 2 months and t… more

Be honest: how long would you withstand blatant disregard from a company before you quit? There’s many ways they can show this: not listening to/ignoring your concerns, intentionally creating an insuf… more

I said ‘Hi, how are you?’ so many times today that I almost said it to the receipt printer. How do you stay present when the job turns into muscle memory?

Best jobs to pivot to when trying to leave hospitality fairly high up?

I’ve been at the same hotel for three years and still make the same as new hires. Thinking of switching companies just for a raise. Is job hopping the only way to get better pay in this industry?🙃

Is it a red flag if a position has been opened for 5 months? I had an interview a month ago and this position is still open. Does this mean the hiring manager just can’t make decisions? Is this a warn… more

How transferable are guest experience skills? I’m a hotel operations manager considering moving into luxury retail. Some people have made it sound like an unrealistic pivot, and others have said it… more

What are some ways you’ve seen a company push someone out? I’ve seen PIPs, micro managing, reducing responsibilities….what are some things you’ve seen?

Need opinions! I’m trying to get out of my company ASAP. (Passed over multiple times for promotion for them to hire outside applicants)
I was offered a position elsewhere (I don’t really want it)
Wou… more

Has anyone here transitioned from retail or hospitality into entrepreneurship? I’m curious what was the starting point for you. I’ve been considering doing so for some time, but nervous about not succ… more

I am feeling a little torn these days… There are not any great positions that I would want to move to. My current job is just fine. But I am torn because I feel like I should be moving up and out. how… more

Last night I was closing the store when a new hire asked if retail ever gets easier. At that exact moment my phone buzzed with a staff swap request, a supplier delay notice, and a customer at the till saying the … more

I have been debating whether to refer an old coworker for an open role on my team at my new company. We worked well together before, but now it feels like more is on the line since my name would be at… more

I started practicing interview questions out loud the other day and it felt awkward at first, but I realized I have not really talked about my accomplishments in a while. It is one thing to know what … more

Working in retail absolutely wrecked my eating habits. You grab whatever is fast, cheap, and close because you never know when the next break is actually going to happen. I used to pack decent lunches… more

What does your vacation look like? Do you take your work computer or phone on vacation?

Interviewed at a restaurant and they asked me to do a “trial shift” unpaid to see how I fit. It felt off but I needed the job. Is that common practice or something I should have pushed back on?