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A community to discuss the Retail & Hospitality job market, as well as finding, applying for, and interviewing for roles within the industry. Please keep posts relevant to Retail & Hospitality.
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Not gonna lie, the weirdest part of adult life is realizing nobody actually has it fully figured out.

When you’re younger, you think adults know exactly what they’re doing, stable career, clear plan, confident decisions… more

like

Most job descriptions for servers or bar staff now list "multitasking" as a core skill, but in reality, it just means doing three people's jobs for the price of one. Management seems to … more

like

It's frustrating that despite having extensive experience as a store supervisor, the Store Manager believes you're ready to be an Assistant Store Manager, but the District Manager doesn't … more

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I swear some customers think closing time is a suggestion. The lights dim, announcements play, half the staff has their jackets on, and there is still someone casually browsing like it is the middle o… more

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The older I get, the more I get why people just want a simple job. It’s not about titles, promotions, or climbing some endless ladder anymore. Sometimes it’s just about steady pay, decent coworkers, low drama, and actually b… more

like

I realized promotions don’t always go to the most capable person. Sometimes it’s the person who speaks up more. Sometimes it’s the one management already likes. Sometimes it’s just timing, politics, or who’s visible not who’… more

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Does anyone actually write cover letters for retail jobs anymore? Half the applications ask for one but I feel like no one reads them. Have you ever gotten an interview because of a cover letter?

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I recently went on vacation and booked a hotel instead of Airbnb. I used to book my stays with Airbnb exclusively. Since the fees have become equivalent to a hotel, it only makes sense to stay in a ho… more

like

Happy Valentine’s Day from the front lines. I can always tell who forgot because they will come sprinting in around 5 pm looking for roses like we secretly have a back room full of them. The panic in … more

likefunny

I really enjoyed working at Metzs all my coworkers are nice and management too

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I’m torn between staying in a stable retail job with predictable hours and jumping to a hotel front-desk role that offers growth but chaotic shifts. If you’ve switched between retail and hospitality, … more

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Last month, I interviewed for a management role that looked perfect on paper. Bigger title, better pay, real growth. But every conversation felt rushed, like they wore exhaustion as a badge of honor. … more

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There is a weird trend of managers asking for "informal" chats instead of a real interview. It sounds relaxed, but it usually just means they don't have a clear job description and are g… more

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I recently moved from a cozy neighborhood shop to a big-box store, and the pace and politics are a completely different world. Do you eventually adjust and find your people, or did you end up going ba… more

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Someone handed me an item with no tag and said, ‘It was right over there.’ I nodded like that explained everything. What’s your go-to response when customers assume you know the price of the entire st… more

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Is it really as bad as reviews claim it is? Can anyone speak as a creative out of their MA office? I've been interviewing for a role, but even during the interview process I'm getting flags ab… more

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Finding it harder and harder to find a workplace with like minded folk. Not saying ppl have to all think the same, wouldn’t even want that. Just would like for us all to have the same dedication and w… more

like

I applied for a job I really want. It’s a step up. I got to the full Interview round. Then the hiring manager said they’ll interview 2 more candidates in the next few weeks. Then a few weeks later HR … more

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Last winter, I split my days between two stores, driving across town while quietly hunting for a better role closer to home. One afternoon, a customer snapped at me, and I almost fired back. Instead, I paused, ch… more

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Some places have started doing "silent" hiring where they don't even post the role publicly and just take recommendations from current staff. It feels like a way to keep the circle small… more

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Not sure how much notice to give at my current store while job hunting. If I give two weeks and the new place delays my start date I’m stuck. Do you wait until you have a firm start date before quitti… more

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I just graduated at Gadsden state for my associates. And I’m trying to get into more of the entry level of accounting field. What is the best way to get into it or somebody can point me the right dire… more

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There's a young woman (new hire), who I've noticed getting hit on by a lot of the guys who also work at the store. I spoke to her and told her she could talk to HR about it, but she says she d… more

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anybody know any jobs hiring in Brooklyn , NY for 17 year olds with no experience?

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I’m a retail store manager thinking about moving into a corporate/HQ role. Which corporate roles tend to open up most often for people coming from the store side? Would LOVE to hear from anyone who ha… more

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When you are busy, and there is a lot to get done, do you feel that it is obligated for you to come in early? Where do you draw a line, or do you at all?

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Had two interviews for a front desk role and then got ghosted after they said I was a top candidate. No rejection email, nothing. Do you follow up again or just assume it’s a no and move on?

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How do you deal with getting last-minute projects at work? If you knew you couldn’t meet the deadline, how would you communicate that to your boss?

like

I started as a face in the rush, thinking growth was just a title. But the real shift happened when the chaos stopped feeling like a crisis and started feeling like a puzzle. The late nights and broken equi… more

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The "flexible availability" requirement in job postings is usually a one-way street. They want you to be free whenever they need a gap filled, but the second you need a specific Saturday off… more

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I need to learn ways to say mean things in a nice manner. When customers do disrespectful things, my natural instinct is to say what comes to my mind first, and any and all of those things could get m… more

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A lot of job have forced employees to come back into work daily… For me I am hybrid remote and do lots of visits. My average drive time is 45 minutes to an hour and I go to three locations per day. Wh… more

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I am looking for a job in retail or something customer service. I’ve got severalllll years of customer service/retail experience under my belt. i also have receptionist experience and just need help f… more

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I just got a new job as a restaurant supervisor (Asian Fusion) and I’ve completed my Leadership and Management certificate. But honestly, I have experience in this position but I still unsure about what I g… more

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A customer said, ‘No rush!’ while glancing at their watch every 30 seconds. I moved faster anyway. How do you deal with mixed signals at the register?

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What is a non negotiable the you have when it comes to working? Mine is putting up boundaries. I don’t take callls after 5 pm.

like

I keep seeing hospitality jobs marked “full time” but the schedules are 28 to 32 hours so they avoid benefits. Makes it hard to plan bills. Is this just normal now or are some places actually giving t… more

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The shift toward hiring purely based on "personality" rather than actual service experience is making the floor a nightmare for the rest of us. It is great that a new hire is bubbly, but tha… more

likesmart

Nope. Unfair distribution of hours, no reviews, no raises, no positive feedback, no encouragement to take initiative and very poor communication from management about expectations and policy updates.

likehelpful

Why do so many retail jobs still insist on a "professional" dress code that requires expensive shoes or specific trousers, but then offer no clothing allowance? Expecting someone to drop a h… more

like
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