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Ambassador level gets Your24 which means you can check-in at any time. If you’re flying a weird schedule or have an international flight that lands at 4AM, you wouldn’t have to book an extra night. Of course, a room still has to be ready, but you can communicate prior to arrival to ensure that happens.
Only things I ever used the Ambassador for were: (1) Staffed on long term out of town project, ask Ambassador to book every M-Th at local hotel for next 6 months. Make them sit there for 30 minutes and click, click, click.
(2) Vacation with family, ask for goodies on arrival. Usually would get a bottle of wine, some fruit, something like that. And maybe a room upgrade.
Exactly this
http://www.alttraveladventures.com/2018/07/22/spg-ambassador/
Helps for things like getting hotels to waive cancellation fees
Well I had an ambassador save me 100k points for a W Atlanta reservation I had to cancel and wasn’t making progress personally...