Any way to get comp'd by AmEx Corporate for royally screwing up your travel? I needed to change a flight from Mon to Sun. Changed my flight, but to 4/26, not 3/26. Just saw, and flight is sold out...

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They generally say they're not responsible for errors if you don't alert them within 24 hours of the booking. That's why everyone is saying you need to check the itinerary when it comes in.

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Hey @OP how much do you comp your client when you make an innocent mistake on a slide/model? How about you show some empathy and gratitude?

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The calls are recorded. And it was sent to Customer Support for review.

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This is such bullshit... I went to check in and couldn't find my flight. Then noticed an April flight...

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That sucks! Good luck. You'll get in a he said she said situation. Good luck getting to where you are going.

Had a similar sitch with AmEx where they booked me on a flight and failed. Contact corporate travel. You will NOT get comped but copy your manager/director if the result of the foul up causes you to miss any obligations.

PS: ALWAYS check the itins when they come in. ALWAYS.

But curious if AmEx will comp a similar way an airline would, via a voucher or points?

Good point, they will owe you. Forgot about the recording part!

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