Anyone else dealing w/ a quality issue? I joined a firm a little over a year ago, hired to bring freshness & growth. I knew it was a less flashy gig but needed stability. The people are wonderful, but the work is consistently underdeveloped & poorly executed, w/ team skills lagging. I often need to step in to make things presentable despite mentoring. I raised this w/ leadership, but their history w/the team makes it fuzzy for them to see clearly. I worry the issue will start hurting my career.

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Been there. Kinda there now, actually.

Don’t worry about being a hero and solving it all. You’ll go nuts and burn out. Carve out an island and just worry about your projects. Raise the standard and the people working with you will (hopefully) learn through osmosis. It’s a slow process, but as people see your competence, you’ll be trusted to lead. Then, whatever falls under your remit, focus on that. That’s your island.

Do enough of that to get some work you can show off elsewhere and then bounce if it’s still not working for you

likesmart

Yes OA -Design is part talent and part learned. Rarely does anyone acknowledge this. I always say, everyone wants to be an Art Director, but not everyone is qualified to do so. Yet, everyone thinks this skill can be adapted by anyone. And those people have never spent one lick of time learning the disciplines. I once worked with an AD who studied at a tech school. How he became an AD, I have no idea.

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Nope. When it’s time to jump (hopefully by end of next year if not sooner) you’ll simply be “looking for a new challenge.”

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Just chill and then jump when your book gets too stale. Many in-house teams just aren’t set up to do agency-level work.

likesmart

The sad part is that it is an agency! 🥹 on the surface the work on their website, press, etc. was decent. But, most of it was most likely old work because the peek behind the curtain has been a bit shocking.

This is one of the issues with being brought in to “raise the bar”. Beyond the teams, the current management most likely wasn’t raised around creative excellence, so they only know that they want it, but have little sense of what it really takes to get there - which is why they hired you. You are seeing the situation clearly and you will likely remain a bit of a voice in the wilderness. If being around high quality work/talent/clients is really important to you, I’d probably start looking & accept that those gigs can be less stable & more drama filled.

smart

You nailed it!! “A voice in the wilderness” is the perfect way to describe what I’m experiencing. And everything you said is right! As someone who’s been at a few agencies, better craft unfortunately does equate to more drama. 😭 i worked at one place before this that was truly the best of both worlds…but they had no money! Hence, the shift to where I am now. Ugh.

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Same thing going on for me (and has been the case a few times) - think design is a particularly vulnerable area meaning people who hire the talents don’t usually understand what it takes to make great design happen, and as a result we don’t often get the resources (time, team who respects design and designers who actually CAN design, clients who scope for design, etc.) we need. So many times great design ideas die before getting to clients because CD/internal team “are not used to it” or simply are too comfortable with how things were and have been… in this case I’d get more clarified on your primary goal here - is it building a strong design practice or just focusing on a few pieces of work? Personally I won’t waste time on something that you can def see is not gonna work. Find the few projects that you think can shine, make them the best you can, put them into your book and then leave.

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