Anyone else getting conflicting messages on whether it is permissible to use Zoom with federal agencies? Some are insisting on using it (MSPB), some are saying absolutely can't use it (DHS, USDA).

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Every agency different. Some privacy concerns will dictate platform. My agency uses 3 different platforms including Microsoft Teams, WebEx, and Zoom for Gov.

It does bath per agency- mine only uses Microsoft Teams.

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