Anyone familiar with ION WSS Treasury mgnt system?

1. How long does it take to upgrade WSS, how is the upgrade process? And who does the upgrades ? My clients a large automotive company.
2. If on prem, whats the process to migrate to cloud and how long of an effort ? Do they have SAAS version?
3. Would you know the approx cost range for the upgrade?
4. How is their client support services ?
5. How are WSSs latest tech capabilities

Thanks in advance

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