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Great job stepping in. Employees are still humans with feelings. You are amazing keep defending what’s right
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We need to normalise this. We need to empower EVERYONE to "fire" customers the first time they step that far out of line. I will normally let them rant until the first f-bomb, then inform them that we do not tolerate that language in a family environment, and this is their only warning. Rarely do I have to follow through and ask them to leave after the 2nd f-bomb.
Pro
Good on you for stepping up. Nobody should have to tolerate disrespect, especially when you’re just trying to do your job. Sometimes you’ve gotta set boundaries firmly — people only learn that way.
But we've had multiple problems with this guy as a mailbox customer
Good for you !!! There are so many people, guests, customer's etc... who are so self- entitled and demanding and so completely rude and disrespectful Company'snow a days have so much fearof a disgruntledcustomer it literallymakes them weak and employees and associates. Pay the price of being subjected to crass human manners. I for one don't allow anyone to be disrespectful to me.. i match energywith energy ( not to say that's always a goodthing . .. believe me 🙄🙄🙄) People have to know that they just can't go around treating people ( especially people in the service industry's like shit !!!!).