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Go through hassles
They wont give it directly, you need to ask for it. Do you know what the reason for delay is? Dont think weather / things outside of the airline’s control are applicable.
Send them an email with the basic details of the flight once you land, and quote the EU law. With me they have always been responsive once they know you are informed of the law/your rights as a passenger. Often they either give you cash or give you more money in vouchers. If only the former, you can ask for cash and they are obliged to give it to you
I meant the part about there being a form on the website, not their need to comply with the law.
I was delayed in a similar situation and didn’t even have to ask. They sent me an email a few days later asking for where to send the check. I didn’t even know the law existed at the time (fall 2018)
I had called the platinum line the day of because I needed help from them to setup lodging and meal reimbursement. They gave me vouchers on that call too. Not sure if that somehow helped get the EU fine automatically since there was a customer relation item was already in the system on that flight
There maybe some form you fill out online. It shouldn’t be a huge hassle
Any tips would be much appreciated!
It’s if you land later than 4 hours after original time. I had an 8.5 hour delay once, but we landed 7.5 hours after original landing time and I only got the 4 hour reimbursement.
You still have to go through all the hassle and submission information
Ah good point. Yes, it is technically door open time upon landjng
There are plenty of players handling it for you if you’re ok to take a 20-25% cut (eg https://www.refundmyticket.net/)
Not worth it in my experience, it really isnt a very difficult process